4 min read
Avantra 21.11: Extend Avantra with critical checks and automations
By: Oliver Rogers on Dec 15, 2021 11:00:00 AM
What makes the Avantra platform incredibly powerful for our customers is the ability to extend the standard checks and automations available with your custom business logic. While Avantra has an opinion of the key things to monitor in your landscape, we often hear of our customers building business critical checks and automations to extend Avantra and add features to look after the things your business cares about.
New test functionality
The second enhancement is a brand new API for making web requests called `web`. This API provides a greatly simplified method for making new HTTP requests and cuts out any unnecessary code. No longer do you need to do things differently if you want to make multiple requests in the same script.
We’ve also taken care of processing the response of HTTP requests you make. If we detect JSON or XML, we convert that response into a JSON object accessible through our API. If the response is XML, we run through an XML parser so you don’t have to do anything special in your own scripts.
Script Based Output channels
And finally, our notification management system has been designed to be very customizable. For example, we provide output channels for sending emails and mobile alerts, updating log files for auditability and outputting to third party systems such as ServiceNow to integrate with your IT workflows. One request our customers have had is the ability to embed custom business logic in these output channels to decide not just what messages to send, but how to send them.
Customers can also link a ticket to a system. For example, a new critical alert might generate a new external ticket with the highest priority. With a Script Based Output channel, we can save that newly created ticket ID in Avantra when it’s created. If the status subsequently changes, we can choose to update the existing ticket, perhaps reducing it’s priority so your team members aren’t woken up for an issue that’s resolved itself.
We are very excited about our latest release and believe there is some great new stuff, and we hope you as our customers and users will find it useful.
You can get additional details in the release notes. If you would like to learn more please schedule time for a 21.11 overview.
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