HYBRID OBSERVABILITY

Hybrid SAP Observability & Monitoring

Avantra Observability Edition is an SAP monitoring and observability platform that covers your entire SAP environment, recording billions of observations and presenting them in personalized dashboards.

Avantra Observability dashboard showing a table of 440 monitored SAP systems with system type, status, role and customer columns

Trusted hybrid observability and automation for SAP operations, from ground to cloud

LGC
Borbet
Howdens
IKEA
Coop
Scotts Miracle-Gro
Protera
Topgolf
Radisson
Strauss
Navisite
LGC
Borbet
Howdens
IKEA
Coop
Scotts Miracle-Gro
Protera
Topgolf
Radisson
Strauss
Navisite

What Avantra customers achieve

What Avantra customers achieve

Results reported by SAP operations teams and managed service providers running Avantra across on-premises, hybrid, and Cloud ERP landscapes.

95%

Reduction in unplanned SAP downtime. Advanced observability and AIOps prevent issues before they impact business operations.

25%+

Reduction in monitoring costs. Centralized, automated SAP monitoring reduces the cost of running SAP operations, anywhere SAP runs.

80%

Reduction in time and cost. Deploy Avantra AIOps and reduce the cost and complexity of multiple tools and legacy solutions for managing SAP operations.

50%+

Increase in Basis team capacity. Automation eliminates repetitive low-value tasks, freeing senior engineers for innovation and transformation work.

Is Avantra Observability right for you?

Your SAP landscape never stops. Your team shouldn't have to watch it constantly.

Avantra Observability is for SAP operations teams, SAP engineers, and MSPs who are done wasting hours on work a machine should handle.

Hours lost to manual checks and reporting

Hours lost to manual checks and reporting

Your team is running the same checks, building the same spreadsheets, and generating the same compliance reports by hand, every week. Avantra automates all of it.

Surprise outages that become business incidents

Surprise outages that become business incidents

By the time alerts fire, the damage is done. Avantra’s AI-based predictive analytics identify downward trends before they cause disruption, giving your team time to act, not react.

Alert fatigue from tools not built for SAP

Alert fatigue from tools not built for SAP

Generic monitoring platforms generate noise because they don’t understand SAP context. Avantra’s SAP-native checks reduce false positives and surface what actually matters.

Compliance and audit checks that take days

Compliance and audit checks that take days

Monthly SAP HotNews analysis, user profile audits, and security checks that used to take days now happen continuously and automatically.

Visibility into the hybrid landscape

Visibility into the hybrid landscape

Your SAP estate spans on-premises, Cloud ERP, BTP, and hyperscalers. Avantra gives you a single pane of glass across all servers, databases, SAP systems, application layers, environments, cloud services, and third-party APIs.

ITSM tools disconnected from your SAP reality

ITSM tools disconnected from your SAP reality

ServiceNow doesn’t know your SAP landscape, but Avantra does. Push real-time SAP status directly into your ITSM solution.

End-to-end monitoring

Full-stack visibility, from the OS to the SAP application layer

Avantra delivers a single, consistent view of the entire SAP estate, anywhere it’s deployed and even as it moves during transformation projects. Prebuilt checks deploy automatically based on your architecture, and you decide what to monitor, when, and within what thresholds.

S/4HANA

Avantra monitors S/4HANA at the OS, database, and application layers from a single agent-based deployment. Prebuilt checks cover system performance, background job health, and business process availability. Dynamic System Selectors let teams manage large landscapes by policy rather than system by system.

SAP HANA

Avantra includes dedicated HANA database checks covering memory usage, replication status, and service-level health, with no separate tooling or manual configuration. Predictive analytics surface gradual degradation before it becomes an outage.

RISE with SAP

Avantra monitors RISE with SAP alongside on-premises and hyperscaler-hosted workloads from the same platform, so hybrid landscapes don’t need separate tools. It also supports an integration path with SAP Cloud ALM for teams moving to Cloud ERP.

SAP BTP

Avantra monitors BTP Global accounts, sub-accounts, and Cloud Foundry applications alongside core SAP systems, so BTP doesn’t sit outside the main view. As BTP usage grows, the same auto-deployed checks and dashboards cover it.

Inside the platform

Five things Avantra does that generic monitoring can't

SAP is not a web application running on a container. It has its own failure modes, its own performance language, and its own operational concepts. Avantra is built for all of them.

Predictive analytics & ML

Stop chasing false alarms. Catch real problems early.

Standard threshold-based monitoring generates noise with SAP workloads and misses genuine problems that build slowly over time. Avantra AIR analyzes system activity, understanding normal usage patterns and predicting potentially negative situations.

  • Avantra automatically understands the regular ebb and flow of SAP systems activity, eliminating false positives caused by simple transient threshold violations.
  • Genuine degradation trends trigger alerts earlier before they become outages, with automated root-cause analysis.
IT professional reviewing real-time analytics dashboard displaying trend data and system performance patterns in a dark operations environment
Avantra security and compliance view listing SAP HotNews notes with severity, impacted systems and patch status, plus configuration drift and 24/7 continuous checks

Security & compliance

Continuous SAP security posture, not a monthly scramble.

SAP HotNews analysis, profile monitoring, audit log checks, and configuration drift detection used to mean hours of manual work every month. Avantra automates all of it continuously, so your compliance posture is always current, and your team is never surprised by an audit.

  • Automated SAP HotNews analysis: instantly see which systems are impacted by which SAP security notes
  • System Change Auto Detection tracks all significant changes within your SAP systems
  • Profile and client settings continuously compared against defined policy
  • Custom audit checks supported for unique compliance requirements

Integrations & notifications

Your SAP status, everywhere your team already works.

Avantra connects to your existing ITSM and ITOM toolchain without custom development. Native ServiceNow integration covers incidents, events, and CMDB sync via Service Graph. AWS, Azure, and Google Cloud integrations work bidirectionally. For everything else, REST and SOAP API channels are available. No third-party system has yet been found that Avantra cannot integrate with.

  • ServiceNow: create incidents, events, and sync your monitored landscape to the CMDB automatically
  • AWS, Azure, and Google Cloud: bi-directional integration including auto-discovery of cloud-hosted SAP systems
  • Noise reduction: filters ensure the right person gets the right alert, not everything at once
  • Notifications can trigger automations: gather root-cause analysis data the moment a problem is detected
Avantra integrations panel showing SAP Cloud ALM, ServiceNow and PagerDuty connected, Microsoft Teams optional and REST API active
Isometric digital network diagram showing a central server hub automatically connecting to multiple enterprise systems representing zero-touch SAP agent deployment

Smart onboarding

Value from day one, deeper insights as you add credentials.

Avantra agents auto-register with the Avantra server and begin basic monitoring immediately, even without SAP ABAP transports or system credentials. Add system credentials and Avantra automatically activates 160+ SAP-specific checks and backfills historical data into dashboards.

  • 34+ OS and database checks activate immediately; 160+ SAP-specific checks unlock as transports and credentials are added
  • Agent updates are managed centrally from the Avantra server; no OS-level access to monitored systems required

Dashboards & reporting

The right view for every stakeholder, built once, shared everywhere.

Create unlimited dashboards for any combination of systems, customers, or teams. Convert business processes into dashboards by mapping their underlying SAP components. Generate SLA, compliance, performance, and audit reports automatically, on schedule or on demand.

  • 100% customizable dashboards accessible from any web browser, including the Avantra mobile app
  • Scale down any dashboard with one click to create a per-customer or per-team view
  • Composite checks enable cross-team business service dashboards
  • SLA reports, compliance reports, and audit exports generated automatically on a predefined schedule or instantly on demand
  • Multi-tenant support built-in, supporting tenant-specific views perfect for managed service providers
Avantra dashboards and reporting view with unlimited dashboards, 28 tenants, per-customer and executive views and 99.98 percent availability

Why Avantra Observability

Built for SAP operations, not bolted onto them

Avantra was designed from the ground up for SAP operations, which means it does things out of the box that other tools can’t do at all.

Purpose-Built for SAP

Most monitoring tools were built for general IT infrastructure and bolted onto SAP environments as an afterthought. Generic APM platforms require extensive custom instrumentation to cover SAP at all, and still leave gaps. Broad-scope management suites can take months to configure before delivering value and require deep specialist expertise to operate.

SAP-Native from Day One

160+ SAP-specific checks are automatically deployed the moment Avantra detects your landscape. There is no custom instrumentation, no manual threshold configuration, and no months-long setup project. Basic OS and database monitoring begins on agent install; SAP-layer checks activate automatically as credentials and transports are added. Teams are typically live in days.

Predictive, Not Just Reactive

Threshold-based monitoring tells you when something has already gone wrong. Avantra AIR identifies trends before they cause outages with AI-driven root cause analysis. The result is fewer surprise incidents and more time for proactive work.

SAP Security and Compliance, Automated

In Avantra, HotNews analysis, profile audits, change detection, and audit log checks are not manual quarterly tasks. They run continuously and automatically. Your compliance posture is always current, and your team is never caught off guard by an audit or a missed security note.

Built for Real Complexity

Avantra monitors the full stack from a single platform: OS, database, SAP application layer, BTP, hyperscaler workloads, and third-party integrations. MSPs and large enterprises can manage hundreds of systems across dozens of customers from one instance, with per-customer dashboards, scoped permissions, and SLA reporting built-in.

Fits the Toolchain You Already Have

Avantra integrates with ServiceNow, AWS, Azure, Google Cloud, and any REST or SOAP endpoint without custom development. It complements SAP Cloud ALM for teams planning their Cloud ERP transition and works alongside existing ITSM and ITOM tooling rather than replacing it.

Basic monitoring starts on agent install. SAP-layer checks activate automatically as transports and credentials are added, and historical data is backfilled, so there is no big-bang go-live risk.

Real results

Real results. Across real landscapes.

Nagarro case study
Nagarro

Case study

Nagarro achieves industry-leading SAP uptime across hybrid landscapes

Nagarro runs hundreds of ECC and S/4HANA systems across on-premises, private, and public clouds. With Avantra’s unified monitoring and automation, system refreshes that took days now complete overnight, and more than 1,000 custom checks cover client-specific needs.

Absoft case study
Absoft

Case study

Absoft moves from reactive maintenance to self-healing SAP operations

The SAP on Azure MSP automates daily, best-practice, and real-time system checks with Avantra. Business process dashboards give end-to-end visibility across hybrid landscapes, and custom checks let Absoft design tailored automation for every customer.

x1F case study
x1F

Case study

x1F moves beyond monitoring to end-to-end SAP automation

With a team of 16 serving 15+ customers, x1F eliminated daily manual checks across 20 to 30 transactions per system and cut new system onboarding from hours to minutes. Avantra let x1F grow its managed services team and customer base without increasing risk.

FAQ

Frequently asked questions

Common questions from operations teams and their buyers. Reach out if there’s something we haven’t covered.

How is Avantra different from broad SAP management suites?

Broad SAP management suites are designed to cover a wide range of SAP administration tasks but typically require significant configuration effort and deep SAP expertise before delivering monitoring value. Avantra is purpose-built for SAP operations monitoring and delivers value from day one: agents auto-detect your SAP landscape and deploy 160+ best-practice checks without manual setup. Avantra adds ML-based predictive analytics, continuous security and compliance automation, and workflow automation in a platform designed specifically for MSPs and large enterprises managing complex, multi-tenant SAP landscapes. It also provides an integration path with SAP Cloud ALM for teams planning their Cloud ERP transition, making it a complement to, not a replacement for, the broader SAP toolchain.

How does Avantra complement Solution Manager, Landscape Management and Cloud ALM?

As organizations plan their transition to Cloud ERP, many are evaluating the future of Solution Manager (regular support ends in 2027) and Landscape Management within their SAP landscape strategy. Avantra complements this transition by providing monitoring, observability, and landscape operations and automation capabilities that support customers throughout their SAP modernization journey, helping teams maintain operational continuity as they move toward Cloud ERP. Cloud ALM is the next-generation ALM solution from SAP, and ideal for customers primarily on Cloud ERP. For customers managing hybrid environments, with needs for landscape automation capabilities, or with multi-tenant management requirements, Avantra is the ideal solution for integration with Cloud ALM, extending these capabilities to core SAP operations management.

Does Avantra work with SAP Cloud ERP (RISE) and hybrid landscapes?

Yes. Avantra covers RISE with SAP alongside on-premises and other hyperscaler-hosted workloads from a single platform. One consistent view covers the entire estate regardless of where each system runs.

What SAP components and system types does Avantra monitor?

Avantra monitors across five core object types: server (OS layer), database, SAP system, SAP application layer, and environment. Coverage spans S/4HANA, SAP HANA, RISE with SAP, and SAP BTP. Monitoring is enabled via a lightweight agent and optional SAP ABAP transport imports. The more you add, the deeper the visibility.

How long does it take to deploy Avantra?

Avantra agents auto-register with the Avantra server and begin basic monitoring immediately on first install. Even without SAP ABAP transports imported, 34+ OS and database checks activate from day one. As SAP transports and RFC credentials are added, the full 160+ SAP-specific checks activate automatically, and historical data is backfilled into dashboards and notifications, so there is no big-bang go-live risk.

Is Avantra suitable for MSPs managing multiple SAP customers?

Yes. Avantra is built from the ground up with a multi-tenant service provider architecture. Every monitored system is assigned to a customer entity, and permissions can be granularly delegated. MSPs can manage all their customers’ SAP landscapes from a single Avantra instance with per-customer dashboards, SLA reports, and scoped access controls. Customers can also be given direct access to their own dashboards via the Avantra web UI or mobile app.