Avantra Observability Edition
Avantra replaces fragmented monitoring and manual SAP basis work with AI-driven observability across your SAP estate — on-premises, hybrid, or Cloud ERP
Trusted, hybrid observability and automation for SAP Ops—from ground to cloud.
Is Avantra Observability Right for You?
Your SAP landscape never stops. Your team shouldn’t have to watch it constantly.
Avantra Observability is for SAP operations teams, SAP engineers, and MSPs who are done wasting hours on work a machine should handle.
Hours lost to manual checks and reporting.
Your team is running the same checks, building the same spreadsheets, and generating the same compliance reports — by hand, every week. Avantra automates all of it.
Surprise outages that become business incidents.
By the time alerts fire, the damage is done. Avantra’s AI-based predictive analytics identify downward trends before they cause disruption — giving your team time to act, not react.
Alert fatigue from tools not built for SAP.
Generic monitoring platforms generate noise because they don’t understand SAP context. Avantra’s SAP-native checks reduce false positives and surface what actually matters.
Compliance and audit checks that take days.
Monthly SAP HotNews analysis, user profile audits, and security checks that used to take days now happen continuously and automatically.
Visibility into the hybrid landscape.
Your SAP estate spans on-premises, Cloud ERP, BTP, and hyperscalers. Avantra gives you a single pane of glass across all servers, databases, SAP systems, application layers, environments, cloud services, and third-party APIs.
ITSM tools disconnected from your SAP reality.
ServiceNow doesn’t know your SAP landscape, but Avantra does. Push real-time SAP status directly into your ITSM solution.
What Avantra Customers Achieve
95% reduction in unplanned SAP downtime
Advanced observability and AIOps prevent issues before they impact business operations.
25% or more reduction in monitoring costs
Centralized, automated SAP monitoring reduces the cost of running SAP operations, anywhere SAP runs.
80% reduction in time and cost
Deploy Avantra AIOps and reduce the cost and complexity of multiple tools and legacy solutions for managing SAP operations.
50% or more increase in basis team capacity
Automation eliminates repetitive low-value tasks, freeing senior engineers for innovation and transformation work.
“Instead of hoping 3 or 4 products will help us figure out where and what caused a technical outage in SAP, now we have ONE solution focused on catching technical issues in SAP before problems arise. The automation of SAP on AWS by Avantra has changed our daily lives and ability to drive more value into the business. Control, visibility, innovation, and automation are now a reality thanks to Avantra!”
SAP Basis Director
End-to-end monitoring: full-stack visibility from OS to SAP application layer
Avantra delivers a single, consistent view of the entire SAP estate, anywhere it’s deployed. Monitor integrations with other systems, cloud services, and core ERP anywhere it runs and even as it moves during transformation projects. Customers adopting BTP can monitor Global accounts, Sub-accounts, and Cloud Foundry applications. Prebuilt checks are automatically deployed based on your architecture. You decide what to monitor, when, and within what thresholds.
- Covers S/4HANA, ECC, BTP, HANA DB, and hyperscaler-hosted SAP workloads
- Business Service monitoring: map SAP processes to the underlying technical components
- Dynamic System Selectors automatically group systems by criteria (OS, role, status, and more) and make management by policy easy and scalable
- Run transactions and reports from multiple geographic locations to identify regional performance variations
- Composite checks enable cross-team visibility and better collaboration on business service health
Predictive analytics & ML: stop chasing false alarms, catch real problems early
Standard threshold-based monitoring generates noise with SAP workloads and misses genuine problems that build slowly over time. Avantra AIR analyzes system activity, understanding normal usage patterns and predicting potentially negative situations.
- Avantra automatically understands the regular ebb and flow of SAP systems activity, eliminating false positives caused by simple transient threshold violations.
- Genuine degradation trends trigger alerts earlier before they become outages, with automated root-cause analysis.
Security & compliance: continuous SAP security posture, not a monthly scramble
SAP HotNews analysis, profile monitoring, audit log checks, and configuration drift detection used to mean hours of manual work every month. Avantra automates all of it continuously, so your compliance posture is always current, and your team is never surprised by an audit.
- Automated SAP HotNews analysis: instantly see which systems are impacted by which SAP security notes
- System Change Auto Detection tracks all significant changes within your SAP systems
- Profile and client settings continuously compared against defined policy
- Custom audit checks supported for unique compliance requirements
Integrations & notifications: your SAP status, everywhere your team already works
Avantra connects to your existing ITSM and ITOM toolchain without custom development. Native ServiceNow integration covers incidents, events, and CMDB sync via Service Graph. AWS, Azure, and Google Cloud integrations work bidirectionally. For everything else, REST and SOAP API channels are available. No third-party system has yet been found that Avantra cannot integrate with.
- ServiceNow: create incidents, events, and sync your monitored landscape to the CMDB automatically
- AWS, Azure, and Google Cloud: bi-directional integration including auto-discovery of cloud-hosted SAP systems
- Noise reduction: filters ensure the right person gets the right alert — not everything at once
- Notifications can trigger automations: gather root-cause analysis data the moment a problem is detected
- Output channels include email, mobile app push notifications, AWS SNS/SMS, and any REST or SOAP endpoint
Smart onboarding: value from day one, deeper insights as you add credentials
Avantra agents auto-register with the Avantra server and begin basic monitoring immediately — even without SAP ABAP transports or system credentials. Add system credentials and Avantra automatically activates 160+ SAP-specific checks and backfills historical data into dashboards.
- 34+ OS and database checks activate immediately; 160+ SAP-specific checks unlock as transports and credentials are added
- Agent updates are managed centrally from the Avantra server — no OS-level access to monitored systems required
Dashboards & reporting: the right view for every stakeholder, built once, shared everywhere
Create unlimited dashboards for any combination of systems, customers, or teams. Convert business processes into dashboards by mapping their underlying SAP components. Generate SLA, compliance, performance, and audit reports automatically — on schedule or on demand.
- 100% customizable dashboards accessible from any web browser, including the Avantra mobile app
- Scale down any dashboard with one click to create a per-customer or per-team view
- Composite checks enable cross-team business service dashboards
- SLA reports, compliance reports, and audit exports generated automatically on a predefined schedule or instantly on demand
- Multi-tenant support built-in, supporting tenant-specific views perfect for managed service providers.
Why Avantra Observability
Purpose-built for SAP
Most monitoring tools were built for general IT infrastructure and bolted onto SAP environments as an afterthought. Generic APM platforms require extensive custom instrumentation to cover SAP at all – and still leave gaps. Broad-scope management suites can take months to configure before delivering value and require deep specialist expertise to operate. Avantra was designed from the ground up for SAP operations, which means it does things out of the box that other tools can’t do at all.
SAP-native from day one
160+ SAP-specific checks are automatically deployed the moment Avantra detects your landscape. There is no custom instrumentation, no manual threshold configuration, and no months-long setup project. Basic OS and database monitoring begins on agent install; SAP-layer checks activate automatically as credentials and transports are added. Teams that have previously spent weeks standing up monitoring tooling are typically live with Avantra in days.
Predictive, not just reactive
Threshold-based monitoring tells you when something has already gone wrong. Avantra AIR identifies trends before they cause outages with AI-driven root cause analysis. The result is fewer surprise incidents and more time for proactive work.
SAP security and compliance, automated
HotNews analysis, profile audits, change detection, and audit log checks are not manual quarterly tasks in Avantra – they run continuously and automatically. Your compliance posture is always current, and your team is never caught off guard by an audit or a missed security note.
Built for the complexity of real SAP landscapes
Avantra monitors the full stack – OS, database, SAP application layer, BTP, hyperscaler workloads, and third-party integrations – from a single platform. It is designed for the multi-system, multi-customer, multi-cloud environments that SAP operations teams run, not simplified single-stack use cases. MSPs and large enterprises can manage hundreds of systems across dozens of customers from one instance, with per-customer dashboards, scoped permissions, and SLA reporting built-in.
Fits into the toolchain you already have
Avantra integrates with ServiceNow, AWS, Azure, Google Cloud, and any REST or SOAP endpoint without custom development. It complements SAP Cloud ALM for teams planning their Cloud ERP transition and works alongside existing ITSM and ITOM tooling rather than replacing it. No third-party system has yet been found that Avantra cannot integrate with.
Frequently Asked Questions
How is Avantra different from broad SAP management suites?
How does Avantra complement Solution Manager, Landscape Management and Cloud ALM?
Does Avantra work with SAP Cloud ERP (RISE) and hybrid landscapes?
Yes. Avantra is designed for cloud, hybrid and multi-premises environments. Avantra monitors on-premises systems, hyperscaler-hosted SAP workloads (AWS, Azure, Google Cloud), BTP services, and third-party API endpoints from a single pane of glass.
What SAP components and system types does Avantra monitor?
Avantra monitors across five core object types: server (OS layer), database (including HANA), SAP system, SAP application layer, and environment. This covers S/4HANA, ECC, BTP, HANA DB, and cloud-hosted SAP workloads. Customers using BTP can also monitor Global accounts, Sub-accounts, and Cloud Foundry applications. Monitoring is enabled via a lightweight agent and optional SAP ABAP transport imports – the more you add, the deeper the visibility.
How long does it take to deploy Avantra?
Avantra agents auto-register with the Avantra server and begin basic monitoring immediately on first install. Even without SAP ABAP transports imported, 34+ OS and database checks activate from day one. As SAP transports and RFC credentials are added, the full 160+ SAP-specific checks activate automatically, and historical data is backfilled into dashboards and notifications, so there is no big-bang go-live risk.
Is Avantra suitable for MSPs managing multiple SAP customers?
Yes. Avantra is built from the ground up with a multi-tenant service provider architecture. Every monitored system is assigned to a customer entity, and permissions can be granularly delegated. MSPs can manage all their customers’ SAP landscapes from a single Avantra instance with per-customer dashboards, SLA reports, and scoped access controls. Customers can also be given direct access to their own dashboards via the Avantra web UI or mobile app.