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      The next generation of AIOps for SAP has arrived

      Bring SAP operations to
      your ITOM world

      Engage with Avantra

      Enrich the CMDB with SAP landscape information 

      Use Avantra to enrich the ServiceNow CMDB with detailed SAP data.

       

       

      ServiceNow Service Graph CMDB integration

      The Avantra Service Graph integration supports the synchronization of configuration, change and security data between Avantra and ServiceNow. This ServiceNow certified connector includes SAP specific configuration items. It also enriches the ServiceNow CMDB with detailed SAP data to enable better root cause analysis, highlight issues to the business that require patching and downtime and collaborate on changes that touch other business critical systems.

       

      ServiceNow Service Graph connector in Avantra AIOps platform.

      Native support within Avantra and ServiceNow

       

      Notifications with advanced business logic

      Avantra uses a powerful notification engine to communicate immediately if it identifies a problem. The advanced business logic takes place either through a script based output channel or through the ServiceNow output channel. After deploying the Avantra agent, if Avantra detects anomalies within defined servers in the ServiceNow CMDB, it automatically creates incidents in ServiceNow’s IToM incident management system. The ServiceNow integration built with the ServiceNow CMDB council, is embedded into Avantra, meaning there’s no need to build your own complex, multipoint integrations.

      Discover the powerful notification engine in Avantra.

       

      Ticketing systems integration in Avantra.

       

      3rd party ticketing

      Avantra provides a pre built integration with ServiceNow and other 3rd party systems that routes notification escalations to the proprietary ticketing system. Avantra shares configuration data for the system assets that it monitors and its escalation paths support outbound communication through APIs with other ticketing and support systems. So, if Avantra detects a critical check, it creates a new incident in the 3rd party system and and links the check result with the ticket until the issue is resolved. Once resolved, Avantra can update the incident in the 3rd party system - to change the priority level or automatically close it.

       


      Solution document library

      Avantra enables you to build a solution document library for your own system management. This means you can create documents that describe problem resolutions and make them available to your internal teams through an easy to use search function. Create your own documentation with the built in WYSIWYG editor and attach any existing documents or external links that already exist. With simple tag based logic, you can link the solution documents within Avantra to their related areas, such as daily checks, custom checks, maintenance windows and more. With user based permissions you can rest assured that only the right people can access the documentation that relates to the SAP systems they own.

       


      Maintenance windows

      The Avantra automation platform can be triggered from ServiceNow to provide quick remediation across the full SAP stack. Avantra eliminates any information gaps within your planned maintenance windows where monitoring, compliance, security, audit and management information can impact changes. The Avantra agents continue to monitor the operating system, database and third party applications while the SAP application layer is down, ensuring that no information is lost.

       

      Discover Avantra - the end to end AIOps platform.

       

      Your end to end AIOps platform

      Avantra Enterprise is an end to end platform for AIOps and ITSecOps scenarios -
      with best practices configuration, security vulnerability patching,
      system refreshes and anomaly detection automations that
      junior admins can deliver. 


      Observe

      Know exactly what's in your SAP estate at any moment. Using ML based predictive analytics Avantra gives you a clear view of anomalous configuration and runtime issues. Everything from security hardening to predicting future system overloads.

      Dive into the detail


      Engage

      Avantra communicates with centralized IT workflows like ServiceNow. It routes issues to the right resource whether it's for the Enterprise Security team or a business owner of a specific system - it'll go to the next available change window.

       


      Act

      Avantra is the leading business process management automation platform for IT operations. Fix insecure configurations, patch security vulnerabilities, update systems with the latest production data - automatically within agreed change windows.

      Dive into the detail

      Seamlessly automate mission critical SAP operations

      Avantra helps you put SAP software at the heart of your IT workflow.

       

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      Pillar 3

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      Engage with Avantra

      Bring SAP operations to your ITOM world with an AIOps platform designed by Basis Engineers for Basis Engineers 

      Discover how to integrate your entire SAP landscape

      Administrate Uptime / Downtime

       

      Watch now

      Daily checks

       


      Watch now

       

      Real-time
      monitoring

       

      Watch now

      Forecast resource
      planning

       

      Watch now

       

      Customized performance dashboard

      Watch now

       

      Help is here for Basis teams

      The technical SAP world seems to be changing quickly these days. This Basis Engineer's checklist goes into detail about each of these technical layers.

      Join the world’s most innovative companies that trust Avantra

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      Read the Basis Engineer's checklist.

       

      The Basis Engineer's checklist


      5 min read

      Next generation AIOps with Avantra 21.11

      A while ago I visited one of our largest customers to introduce them to our latest release. I...

      9 min read

      Introducing Avantra 21.11 with a technical overview

      As product manager for Avantra, it gives me great pleasure to introduce some of the new features in...

      square-built-sap-professionals


      Built for SAP, by SAP Professionals


      Avantra was built and optimized for complex SAP landscapes by SAP engineers like yourself. It goes deeper into the stack and does not buy a different tool to achieve a specific function like SAP Start/Stop or Monitoring Automation.

      Learn more

      square-reduce-cost


      Reduce Cost
      to Serve


      We strongly believe that IT Operations tools must reduce Cost to Serve. Avantra achieves this, in fact you can be up and running in hours. No projects, no consultants. It is so easy you can even deploy it on your own (but we are happy to help).

      Learn more

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      Automated To Your Landscape


      At Avantra we understand the struggle of managing SAP ecosystems and finding experienced people. Using industry best-practice gained over 20 years, Avantra lets you be proactive and solve problems before there is an issue.

      Learn more