Avantra achieves high Net Promoter Score (NPS) for third year running
Today, Avantra announced the results of its annual Net Promoter Score (NPS) and Customer Satisfaction Score (CSAT), which continues to buck the Software Industry trend, coming in with a positive NPS score of 54 and a CSAT score of 95%. The AIOps company’s NPS has risen +1 point on the previous year since ramping up its customer experience initiatives in Q1 2022.