SAP operations teams are drowning. Every day is a battle against alert fatigue, complex root causes, and repetitive firefighting. And while vendor spin will tell you that moving to the cloud or adopting SAP RISE magically simplifies everything, the reality on the ground is entirely different.

We call it the Hybrid Cloud Paradox: Different providers might own different parts of your critical business landscape, but you still own the business risk. If a critical financial interface breaks, a third-party integration drops, or a custom background job fails, your hosting provider won't fix it, but your business still stops.

To guarantee business continuity, you need independent visibility and actionable intelligence. You cannot achieve that if your senior engineers are spending hours manually correlating data across SAP, infrastructure, and OS layers just to figure out what’s broken.

The time has come for SAP operations to run intelligently, not manually.

Enter Avantra AIR

This week, we are officially rolling out the Avantra AIR Beta to our customers.

Avantra AIR is not just another generative AI chatbot bolted onto a dashboard. It is an intelligent SAP operations co-pilot designed specifically to turn indecipherable operational telemetry into actionable, root-cause insight in seconds. We are moving SAP teams from reactive firefighting to proactive foresight.

In the Beta, customers get exclusive access to:

• AI Root Cause Analyzer: When a system alert triggers, Avantra AIR instantly analyzes the technical impact, adjacent telemetry, and system status to tell you exactly why it broke and what to do next. It delivers an 80% solution and remediation recommendation in seconds.
  

• Intelligent Home Screen (Early Access): Surfaces your top operational priorities instantly. AIR constantly assesses your landscape state to show you exactly what needs attention, cutting through the daily noise.
  

The real-world impact

We built Avantra AIR to solve a specific Job-to-be-Done: Running business systems reliably so your team has the capacity to innovate.

Based on our engineering and customer validation, Avantra AIR delivers:

• A 60% reduction in Mean Time to Insight & Resolution.
• 10–20 hours saved per month, per senior engineer, by automating root-cause reasoning.
• A 2-3x increase in automated task execution, eliminating time wasted on false positives.
  

Security and privacy by design

We know that introducing AI into mission-critical SAP infrastructure raises immediate security questions. Avantra AIR was built for the enterprise. It operates on a strict Zero Data Retention and Zero Customer Data Training architecture. Operational telemetry is temporarily persisted solely for the duration of the analysis and is immediately purged. We do not (and will not) train our underlying foundation models on your business data. No system credentials or business payloads are ever transmitted.

Join the Beta

We are putting the future of AIOps directly into the hands of our users.

During the beta phase, active participants will receive a fair usage allowance of 1,000 requests per SAP system, per month, free of charge. You will also get exclusive access to our product team and the Avantra AIR Customer Advisory Board to directly shape the future of the platform.

Stop fighting the system and take back control of your SAP operations.