What if, instead of interpreting a bunch of written steps, you and your entire organization could visually “see” a business process? With Avantra, you can create graphical representations of your business processes and share them in a dashboard. The dashboard provides a clear view of the health of the monitored business process, as well as graphical indications of the sources of potential problems. This allows your technical and non-technical personnel to quickly identify and address the source of performance issues.
Avantra’s business process monitoring combines SAP metrics system performance, iDOCs, inbound/outbound communication, and more — with non-SAP components such as bank interfaces, assembly line printers, and third party applications — all in a single pane of glass. The result is a complete representation of the business process elements and their health as well as the process itself end-to-end.
Technical basis teams and functional users often see the world through different eyes, which can lead to misunderstanding and friction. Avantra can minimize such mis-understandings by providing both sets of uses clear graphical visibility into the performance of business processes across SAP and non-SAP systems. Technical teams can understand how SAP components affect business users. Likewise, functional users gain a better understanding of how technical components are involved and if, why, and when they need to report certain conditions or information back to the technical team, resulting in a smoother flowing business process and faster identification of issues.
Often when a component in the SAP ecosystem has an issue, a domino effect can quickly follow if the situation isn’t remedied. This can cripple or even halt a business process utilizing the component. With the clarity provided by business process monitoring, the technical team can be more proactive in resolving issues and avoid any cascade effect they might otherwise have on the effectiveness of the business process.
Years in Business
Active Avantra Agents
HANA Systems Monitored
Years SAP Partner
Olaf Eichkorn, Leader of SAP Basis Team | City of Zurich