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Switzerland’s Largest Retailer: "We've Prevented 2 major failures in SAP production systems."

by Heiko Mannherz

Published on 12.26.2016

With nearly 600 stores and over $27 billion in annual revenue, Migros is Switzerland’s largest supermarket chain and also the nation’s largest retailer. Headquartered in the heart of Zurich, the grocery juggernaut employs more than 80,000 people, making Migros one of the 40 largest retailers in the entire world.

 Migros currently operates an intricate SAP landscape comprised of 120 Unix servers and 230 Windows® servers, as well as more than 100 applications. 125 SAP systems power the firm, including:

  • Retail ERP 6.0
  • BI 7.0, including BI-Java
  • KW 7.0, including J2EE Content SEM and SEM-BW 6.0
  • ERP 6.0 and SCM 5.0
  • FiCo/HR 6.0
  • SRM 5.5
  • SAP J2EE

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The system landscape includes more than 13,000 SAP users spanning areas that include retail, industry and corporate operations.

The SAP Basis Services Team needed many key benefits from their management interface including flexibility, scalability, and overall system-wide data throughput. But their primary focus was choosing a system that was easy to manage.

  “We wanted a solution that enabled system administration and configuration from one centralized location,” says Balz Koch, Head of SAP Basis Services for Migros. “We also wanted to establish an early alert system that would minimize the chance of emergencies.”

The new setup identifies performance issues and bottlenecks early on, with improved stability helping the company avoid two separate breakdowns in SAP production systems.

Learn more about the deployment, challenges, and improvements Migros have gained here

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