MSP Managecore creates value and transparency with Avantra automation for SAP

Business challenge: Operational transparency for all clients and a multitenancy solution

Saving time and money – for Managecore and their clients

The Avantra platform monitors both SAP and non-SAP environments through automation, eliminating mundane tasks and checks to give teams the time to focus on high value innovation. Out of the box automations are seamlessly used for different clients. This helps Managecore to remain lean and agile and to pivot quickly in the market, with a smaller team delivering superior customer service and better value than other MSPs. It also makes Managecore more attractive as an employer because it offers interesting and engaging work.

For its clients, constant monitoring through Avantra automation and custom dashboards saves time and effort by giving them instant access to all the information they need about the health and performance of their eco systems. 

Through Avantra, Managecore configures dashboards to ensure that smart alerts and analytics are targeted to the appropriate teams, preventing information overload across the entire organization. Within Managecore itself, alerts also go to the right consultant for a particular client.

Full visibility into the customers' SAP cloud environment 

Overview

Summary

Transparency across the complex SAP landscape, rapid migration to the cloud and optimal ongoing management that saves Managecore time and money