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      Case Study 

      Everything through one centralized interface

       

      MSP Advanced Applications relies on Avantra for SAP Monitoring.

      0

      person-hours a month saved in monitoring

      0%

      lower costs per year for each system monitored

      “The limited options had bothered us for a long time. Database monitoring was only possible to a limited extent with the previous solution. Meaning the SAP Basis Team only carried out SAP Monitoring and monitored the databases using SAP Solution Manager. We searched for an alternative and found it in Avantra.”
      Advanced Applications logo 2
      Manuel Weggler
      Team leader of SAP Basis at Advanced Applications

      SAP Monitoring uses fewer resources in daily operation

      With the Avantra solution, Advanced Applications can now better shape its profile and create reports with significantly less effort, and overall, it receives fewer queries from customers. With Avantra the automation of otherwise manual activities allows everyone more time to deal with other important things, both customers and service providers alike. 

      Advanced Applications saves around 90 person-hours a month by using its new monitoring software. The company is anticipating its costs being 30 percent lower costs per year for each system monitored. Avantra was quickly set up to enable effective reporting through template-based service level reports. The Avantra platform turns out to be stable and requires significantly less administration than its predecessor.

      Overview

      Challenges

      • Advanced Applications had to carry out SAP and database monitoring using separate tools.
      • The previous solution did not include service-level reporting
      • Greater rate of errors as a result of the manual compilation of information. 

       

      Benefits

      • Saving of around 90 person-hours a month in monitoring 
      • 30 percent lower costs per year for each system monitored 
      • Effective monitoring through template-based service level reports 
      • The solution runs stably and requires significantly less administration
      • Simple and efficient scalability

      Summary

      With the Avantra solution, Advanced Applications can now better shape its profile and create reports with significantly less effort, and overall, it receives fewer queries from customers. With Avantra the automation of otherwise manual activities allows everyone more time to deal with other important things, both customers and service providers alike. 

      Find out how you can increase SAP Monitoring efficiency.

      With Avantra your MSP will:
      • Save person-hours in SAP monitoring 
      • Reduce costs for each system monitored 
      • Have effective monitoring through template-based service level reports 
      • Be able to scale in a simple and efficient way
      Read Avantra's case study for German MSP, Advanced Applications.

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