Supporting plans to deliver the future of SAP managed service powered by automation

Customized solutions for customers

There is never a ‘one size fits all’ approach and Absoft saw huge potential in Avantra as a core platform to provide a more specialized management service for its customers. Avantra’s out-of-thebox capability and custom checks feature meant that Absoft could offer highly tailored solutions for their customers’ SAP landscapes in a more scalable way. 

Prioritization of problems 

There is always an inevitable noise that comes with managing complex SAP landscapes. By running Avantra, Absoft is able to sift through complicated issues using automated daily, best-practice and real-time system checks. The complete landscape visibility in Avantra means the Absoft team understands the real implications of every issue, with business process orientated dashboards showing end-to-end performance.

No need for second fixes 

Without automation as standard, the same faults pop up again and again, requiring manual investigation and delayed resolution. With Avantra, Absoft can automate the complete flow, right through from finding a fault to making sure it never happens again. Even problems which need repeated action are automated with Avantra, saving time and expertize for Absoft’s team.

Increased benefits to customers 

The combination of Avantra’s automated build and run operations gives Absoft the confidence to shift both internal and customer processes towards self-healing, automatically preventing problems before they become business impacting. This frees up time both for Absoft and customer teams to focus on higher value activity, such as digital transformation or IT Ops integration.

Overview

Summary

With deep insight into SAP applications across the full-stack of technology, Avantra’s unique insight into the root cause of issues, combined with automation, means Absoft prevents problems from reoccurring and avoids repetitive manual intervention.