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How Zappos' SAP Team Live and Deliver WOW

Zappos, one of the largest online retailers in the US, was looking to improve their day to day operations of SAP. They were seeking ways to reduce costs, increase the efficiency of their small IT operations team, improve the work-life balance and deliver happiness to their customers and employees.

This year at ASUGFORWARD, John Appleby was joined by Sundeep Cumbamanagalam, Business Applications Principal Software Engineer at Zappos, to discuss the culture at Zappos and how it was impacted by the challenges they were up against before implementing Avantra. 

 

ASUGFORWARD Slide

 

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“What sets Avantra apart from other SAP solutions is the intuitive usability, the high degree of flexibility, the software’s rapid ROI, and its unmatched and extremely helpful support. - Avantra enables us to boost the efficiency of our IT service management processes and prevent downtime of revenue-critical processes in our smart factories.”
Read the Success Story
“What sets Avantra apart from other SAP solutions is the intuitive usability, the high degree of flexibility, the software’s rapid ROI, and its unmatched and extremely helpful support. - Avantra enables us to boost the efficiency of our IT service management processes and prevent downtime of revenue-critical processes in our smart factories.”
Read the Success Story
“What sets Avantra apart from other SAP solutions is the intuitive usability, the high degree of flexibility, the software’s rapid ROI, and its unmatched and extremely helpful support. - Avantra enables us to boost the efficiency of our IT service management processes and prevent downtime of revenue-critical processes in our smart factories.”
Read the Success Story

Global organizations invest in Avantra to improve SAP performance in complex landscapes, including: