SAP HotNews analysis: What MSPs need to know

SAP HotNews analysis: What MSPs need to know

SAP is one of the most business critical enterprise applications. As a result, keeping it secure is a top priority for managed service providers. In the last year SAP has notified its customers of multiple high risk vulnerabilities, through its SAP HotNews email...
Best practice for managed service providers

Best practice for managed service providers

In the role as Chief Customer Officer, Brenton O’Callaghan regularly hears firsthand from our customers and partners about how they are evolving their sap operations workflows to embrace automation, intelligence and more. Three core themes for MSPs Most of the...
The hidden costs of downtime

The hidden costs of downtime

We’ve all been there: the dreadful unplanned and unexpected SAP downtime. Unplanned downtime comes with stress, pain, and usually a hefty cost; ranging from thousands of dollars to over a million per hour (a true case study from an Avantra customer). These costs...
AIOps: Why HR leaders should care

AIOps: Why HR leaders should care

Against a backdrop of budget cuts, HR leaders still hanker after a better experience from the technology they and their teams use to get their day-to-day work done – and in 2021, they are prepared to invest to make that happen.  That’s the message from Gartner’s...