Global Capability Centers are playing an increasingly strategic role in enterprise transformation, making resilient and scalable SAP operations more important than ever.

Avantra joined GCC and technology leaders to explore how organizations can manage growing operational complexity while improving efficiency and resilience. We shared how intelligent observability and deterministic automation can help teams reduce manual effort, accelerate remediation, and operate complex SAP environments more effectively at scale.

The conversations reinforced the growing role of automation in helping GCCs build more resilient SAP operations today while laying the foundation for increasingly autonomous operations in the future.

As AI becomes more accessible and technology increasingly commoditised, competitive advantage may no longer be defined by who has the most advanced tools, but by who can earn and sustain trust. Across customers, employees, leadership, data and technology, trust is emerging as a critical factor in how organisations innovate, make decisions and build lasting relationships.

In this panel, industry leaders will explore what trust means in an AI-driven enterprise and how organisations can balance innovation with transparency, security and accountability. The discussion will examine where trust should reside as AI takes on a greater role in decision-making, how leaders can move quickly without compromising confidence, and whether trust itself can—and should—be measured as a business imperative.