Avantra for Managed Service Providers in the Cloud ERP Era
Managed Service Providers supporting SAP face new challenges providing value added services to Cloud ERP while maintaining leadership in full-service SAP hosting
Cost and productivity pressures continue to influence traditional managed hosting contracts
Avantra supports SAP-centric firms with industry leading AIOps and Automation for SAP, ideal for the market transition from traditional hosting and support to a value-added Cloud ERP market
The Avantra Advantage
Elevate MSP Service Offerings
In a crowded market where many MSPs offer the same basic stack, Avantra provides a competitive edge by elevating your service level through AIOps.
Grow and Develop New Revenue Streams
Avantra transforms your cost centers into profit centers by enabling new, high-margin service offerings, including compelling alternatives to standard CAS solutions
Scale Capacity with Time Saving & Efficiency
Eliminate the repetitive, non-value-add activities soaking up operations resources without creating value. Avantra automation eliminates countless common, repetitive tasks when managing SAP, including complex, long-running tasks such as system refresh.
SysOps, SecOps & FinOps – keys to SAP operations
We run and maintain ECC for existing customers
ECC deployments make up more than half of production SAP environments, and many customers are perfectly happy with their existing solutions. MSPs maintaining legacy deployments must manage operations, security, and business availability in an environment of rapidly changing vendor support and existing operations tooling.
Securing a stable solution set for existing operations without sacrificing future flexibility is key. Confidently address the end of Solution Manager, Focused Run and Landscape Manager with solutions designed for multi-tenant operations and complex managed services providers.
We manage customers during migrations to Cloud ERP
Managing the transition between traditional deployments and Cloud ERP is technically complex. Migration doesn’t happen overnight, leaving most environments with a hybrid mix for an extended time. MSPs have a golden opportunity to help customers successfully innovate and migrate to Cloud ERP – safely, securely, and with business continuity for the entire journey, regardless of timeline.
Confidently manage SAP anywhere it runs, with a single presentation of system availability, health and management statistics across your business and on a per-client basis, ideal for the modern SAP MSP.
We manage and bring added value to Cloud ERP deployments
Cloud ERP Private may change where SAP runs, but not the best practices for running it. Leading Managed Service Providers recognize the difference between basic Cloud ERP Private and customer expectations for truly turnkey SaaS ERP… and deliver.
With Avantra, MSPs free basis teams from everyday tasks to focus on value added services and customer support and scalability.
Grow your MSP without accelerating costs, while providing better support to the end user.
How SAP Teams Use Avantra
Real-world results from global enterprises.
Managed Services
Complex SAP Environments
Manage SAP at scale across on-premises and cloud ERP, including multi-tenant management.
99.99% SAP System Availability
Retail
Hybrid Cloud Migration
International retail chain achieved zero business-impacting incidents during S/4HANA migration to Azure.
100% Uptime during cutover
Healthcare
Compliance & Monitoring
Hospital network prevented 3 major outages and passed HIPAA audits with zero findings.
99.97% Critical System Uptime
SysOps, SecOps and FinOps: Comprehensive AIOps for SAP
Complex SAP environments run best with Avantra.
| Capability | Avantra | Others |
|---|---|---|
| SysOps: Observability anywhere SAP runs | ✓Single-pane-of-glass across the entire SAP estate. Centralized control across Cloud ERP tenants, including Cloud ALM | ❗ Different tools for on-premises, hyperscaler and Cloud ERP. No unified view across the SAP estate |
| SysOps: AI Root Cause Analysis | ✓AI driven root cause analysis automatically diagnosis SAP runtime and operations errors, providing next best actions and solutions | ❗ No AI capabilities for root cause and AI models trained on general IT, not SAP specific operations and systems |
| SysOps: ITSM Integration | ✓Robust integration with ServiceNow, helping firms centralize IT service and management tasks | ❗ Often limited and sometimes no support for integration with centralized IT management solutions |
| SysOps: Flexibility for migration and transition | ✓Support the transition of SAP landscapes between on-premises and Cloud ERP during migration projects | ❗ No elegant support for the migration path of SAP landscapes |
| SysOps: Automate Refresh | ✓Faster and with more complete pre- and post-refresh activity automation. Support for Cloud ERP | ❗ Limited (Mostly On-Prem) |
| SysOps: Backup Orchestration | ✓Automate database and SAP system stop and start, automating backup and restore of HANA, Oracle and ASE databases | ❗ Manual Scripting Required |
| SecOps: Automate SAP Notes and Hot News | ✓Automatically compare specific component versions and Patch Levels against the latest SAP HotNews and Security Notes | ❗ Manual Scripting Required |
| SecOps: Automate Certificate Management | ✓Customizable dashboards and notifications that warn you 30, 60, or 90 days before an expiration occurs | ❗ Basic/Complex Setup |
| SecOps: Patch and Upgrade Automation | ✓Automate Kernel Upgrades, Job Maintenance, Profile Maintenance, SPAM/SAINT | ❗ Reactive Only |
| SecOps: Detect Configuration Drift | ✓Automatically identify configuration and settings changes outside of standard policy | ❗ No configuration monitors |
| SecOps: Automated User and Role Checking | ✓Detect rogue user accounts and incorrect role settings automatically | ❗ Manual only |
| FinOps: Utilization Monitoring | ✓Monitor cloud consumption for over and under-runs. Avoid surprise billing | ❗ No monitoring for the financial impact of cloud systems |
| FinOps: Idle System Automation | ✓Automate suspension of idle cloud resources for compute savings | ❗ No optimization of cloud resource utilization |
Fit Seamlessly Into Your Existing IT Ecosystem
Frequently Asked Questions
How does Avantra replace SAP Landscape Management (LaMa)?
How does Avantra differ from SAP Solution Manager?
How does Avantra complement Cloud ALM?
Avantra integrates with Cloud ALM, providing AIOps across on-premises ECC, S/4HANA and hyperscaler deployments outside the scope of Cloud ALM. Avantra provides a single point of control across all SAP landscapes, anywhere SAP runs, and manages multiple Cloud ALM tenants.
Customers with hybrid SAP environments and customers transitioning to Cloud ERP benefit from Avantra’s flexibility and operational cost efficiency, even when the transition project will ultimately leverage Cloud ALM for SAP operations.