About Us

Your Partners in Smarter SAP Operations.

Goal and mission

Our goal is to eliminate the need for repetitive SAP operations, reduce the cost to serve, and deliver the self-healing global enterprise.

We believe businesses only grow at scale from a foundation of great operations. SAP customers are under pressure to improve the business experience, reduce outages, and improve audit compliance – whilst delivering digital transformation.

Trust and customer experience

Enterprises and Managed Service Providers trust Avantra to deliver unified operations whether on-premise, in the cloud, SaaS, or hybrid, across both Build and Run operations.

Avantra puts customer experience at the heart of everything we do. We know that if we provide an outstanding experience our customers will stay with us for life and recommend us to their friends and network. We are proud to have one of the best customer retention rates in the industry.

This high level of trust is built on our unwavering commitment to robust information security practices. We are proud to be ISO27001 certified, our certificate is available for download as proof of our dedication to the highest security standards. If you require any additional information on our security protocols or certifications, please email us directly at [email protected]

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Meet our Leadership Team

Diogo Freire

Diogo Freire

Interim CEO

Steve Randall

Steve Randall

Chief Sales Officer

Brenton O'Callaghan

Brenton O'Callaghan

Chief Product Officer

Liz Blackman

Liz Blackman

Chief Marketing Officer

Jan Karstens

Jan Karstens

Chief Technology Officer

Darina Donohoe

Darina Donohoe

Chief Transformation Officer

Our core values drive everything we do

Embrace challenge

We use our initiative, challenge our thinking and own our actions.

Stay curious

We grow through curiosity and by learning from our successes and mistakes.

Be caring

We care for the whole team and welcome your whole self.

Trusted global SAP AIOps advisors

Founded in Switzerland in 2000 with offices in Basel, London and Chicago, Avantra prides itself on its role as a trusted advisor for each customer’s journey to the self healing enterprise.

Today, alongside our core development team in Basel, Switzerland, our SAP professionals span the globe ensuring customer focus is at the center of everything we do. Our diverse, talented team continues to enhance the Avantra platform in order to make our customers’ lives easier.

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