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New Avantra 20.5 is here, what’s new?

New Avantra 20.5 is here, what’s new?

We are thrilled to announce the release of version 20.5 of Avantra providing the next step on the journey to a data-driven fully automated AIOps solution. The move toward a post-COVID world brings with it a lot of challenges and changes, which inevitably affect IT...

What is AIOps for SAP?

What is AIOps for SAP?

What is AIOps for SAP? John Appleby dives into AIOps, how issues are resolved and avoided with an intelligent operations platform, and the benefits AIOps provide for overall business operations. Last week I had a staycation in an RV. It was beautiful to see 10 of the...

The Bounce, the Trigger and Everything In-between – SAP Automation

The Bounce, the Trigger and Everything In-between – SAP Automation

In the past 18 months, the need for SAP operations automation grew. These 5 requirements are the ones we hear from most companies. Over the last 18 months or so I’ve had the privilege of speaking with many different SAP technical people in all different verticals and...

SAP Basis: The Challenges of the New Normal

SAP Basis: The Challenges of the New Normal

The world, as we once knew it, is changing, and for many technical SAP engineers that means working from home.  There are two types of people when it comes to working from home - those who are happy with it and those who are not.  For some, working from home means no...

5 Ways to Reduce Risk of Key Personnel Dependency When Managing SAP

5 Ways to Reduce Risk of Key Personnel Dependency When Managing SAP

The longer an employee stays with your team, the more knowledge they’ll acquire. But what happens when a valuable employee becomes sick or just leave your company? Unfortunately, if their insight isn't well documented, your company will loose valuable knowledge. When...

The Future of SAP Operations: Audience Q&A

The Future of SAP Operations: Audience Q&A

Brenton O’Callaghan, Head of Customer Experience at Syslink Xandria, asks John Appleby, Chief Revenue Officer, follow-up questions, provided by the audience, after November's Future of SAP Operations webinar. Read the highlights of the conversation below.  Prefer to...

The Four Levels of DevOps Maturity

The Four Levels of DevOps Maturity

I have interviewed many SAP customers and identified 4 maturity levels; the bad news - most customers didn't get past the first level. The good news - once you recognize this, you can do something about it. I recently wrote about SAP Operations, and how SAP is well...

John Appleby Discusses the Future of SAP Operations

John Appleby Discusses the Future of SAP Operations

Last week, Brenton O’Callaghan, Head of Customer Experience at Avantra, sat with John Appleby, Chief Revenue Officer, to discuss the future of SAP Operations. Read the highlights of Appleby’s interview for actionable insights your organization can act on immediately....

Where Predictive Analytics Has The Biggest Impact

Where Predictive Analytics Has The Biggest Impact

Predictive analytics is the use of data, algorithms, and techniques involving machine learning to understand the chances of a possible outcome. Why has predictive analytics become so popular now? Predictive analytics is basically the use of data, algorithms, and...

50,000 companies exposed to SAP systems hacks – what can you do?

50,000 companies exposed to SAP systems hacks – what can you do?

In the last 20 years, the software ecosystem has invested billions of dollars increasing software security using automate updates. Is your SAP systems protected? A guest post by John Appleby You may have opened your laptop in the last month only to be notified that...

SAP Operations Best Practices Your Organization Should Consider

SAP Operations Best Practices Your Organization Should Consider

From a niche retail distributor to an oil and gas giant, the efficiency and overall success of organizations can be readily determined by the rigor of their SAP monitoring process. To ensure the operational management of your mission-critical SAP systems is both sound...