This announcement provides as a notification that Avantra has begun the End-of-Life (EOL) and support process for version 6.0 of Avantra. Version 6.0 served many customers well since June 2016, and is being replaced by Avantra version 7.1.
The upgrade process is straightforward and simple, most customers already upgraded and using this version for over a year.
Avantra v7.1 introduced many exciting new features including
Please see the delta presentations in the download area (navigate to component Avantra Documentation) or Avantra v7.1 release notes. For detailed upgrade procedure, please check the user’s guide (under section Upgrading Avantra).
Below are some key dates to acknowledge:
Milestone |
Definition |
Date |
End-of-Life (EOL) Announcement |
End-of-Life notification distributed via email to customers |
July 31st, 2018 |
Monthly Reminder Notifications |
Monthly notifications emailed to customers regarding EOL process until the End-of-Life date |
|
End-of-Life and End of Support |
No further support, or upgrades to version 6.0. All customers expected to be on version 7.0 or higher |
December 31st, 2018 |
For customers having a current Support Agreement for a product who have elected not to migrate to a new product by the end of engineering support, continued limited technical support assistance will be made available, subject to the availability of resources. This limited assistance after the end of engineering support consists of providing existing interim releases (i.e., updates, if any, developed for the product prior to the end of engineering support) and migration advice to customers migrating to v7.1. It does not include engineering support, new bug fixes or integration of any bug fixes into previous updates.
If you have any questions, please contact open support ticket or drop us an email support@avantra.com
Thank you for your cooperation in this product transition. Our support staff is available to assist you in any way possible.